How to Get Advice
Visit us on the 2nd Floor of the Fareham Library Building
(behind Thackeray Mall) (map)
Opening hours:
| Monday |
10:00a.m. - 4:00 p.m.
|
Tuesday
|
10:00 a.m. - 4:00 p.m. |
| Wednesday |
10:00 a.m. - 4:00 p.m.
(except 3rd Wednesday each month when we open 12:30 p.m. - 4:00p.m.
|
| Thursday |
10:00 a.m. - 4:00 p.m.
5:00 p.m. - 6:30 p.m.
(sorry no telephone advice after 4:00 p.m.)
|
| Friday |
10:00 a.m. - 4:00 p.m.
|
We operate a drop in service so first come first served but please see Gateway Assessments.
The dates of these Wednesdays for 2011/12 are as follows:
21st December open all day
18th January
15th February
21st March
18th April
16th May
20th June
Telephone our Advice Line: 08444 772232
Fareham and Gosport Citizen Advice Bureaux have teamed up to provide a combined telephone advice service.
By having just 1 telephone number we are able to offer this service Monday - Friday 10:00 am - 4:00 pm.
This line is reliant on our volunteer advisers. Please be aware that due to the large number of calls not all can be answered.
If an adviser is available you will hear a brief recorded message informing you of the cost of your call - don't hang up - as you will then be connected to an adviser.
If there is not an adviser available at the time of your call you will be connected to an automated advice line which is available 24 hours a day.
If you stay on the line you will be offered options to listen to information on:
| ● |
money problems |
| ● |
benefits / cash help |
| ● |
employment advice |
| ● |
discrimination |
| ● |
education |
| ● |
legal matters |
| ● |
family / personal / health issues |
| ● |
consumer + travel |
| ● |
housing / homelessness
|
Please be aware that calls cost 5p per minute from BT landlines and mobile charges will vary.
This service is only available when no adviser is available.
If you would like to contact us in writing the address is:
Fareham Citizens Advice Bureau
2nd Floor, County Library Building
Osborn Road
Fareham
Hampshire
PO16 7EN
or
Fax: 01329 223119
Additional service for deaf clients and for those where English is not their first language
It is possible for us to obtain interpreters for BSL and other languages. An appointment will be needed which can be made at a Gateway Assessment
Email - Unfortunately we are unable to offer advice by email.
CHRISTMAS AND NEW YEAR OPENING HOURS
Closed all day Monday,Tuesday 26th & 27th December and Monday 2nd January 2012.
Open as normal all other days.