Useful Links
Advice on a large number of subjects is available at the Citizens Advice website: www.adviceguide.org.uk
Internet access is available in the REFERENCE LIBRARY (1st Floor): There is also a wide selection of reference books and leaflets that may be useful to you. For more details ask at the reference library enquiry desk.
GENERAL & LEGAL:
Fact sheets on a variety of topics can be downloaded from www.adviceguide.org.uk
For information on a wide range of subjects www.direct.gov.uk
Community Legal Services: (CLS) helpline: 08453 454345
Local solicitors
EMPLOYMENT RIGHTS:
www.direct.gov.uk/en/employment Free Helpline 0800 917 2368
Also: Advisory, Conciliation and Arbitration Service (ACAS)
for employment advice on your statutory rights.
Helpline: 08457 474747 Mon - Fri 08:00 - 20:00 Sat 09:00 - 13:00
DEBT ADVICE: see our Financial Worries page or phone Debtline 0808 808 4000
HOUSING & HOMELESSNESS:
Shelter Helpline 0808 800 4444 (open 8am - midnight 7 days a week) www.homeless.org.uk
PROBLEMS WITH GOODS AND SERVICES:
www.tradingstandards.gov.uk <http://www.tradingstandards.gov.uk>
BENEFITS www.dwp.gov.uk
<http://www.dwp.gov.uk>Benefit enquiry line for confidential advice and information for people with disabilities and their carers:
Phone 0800 055 6688 (free of charge) Textphone 0800 023 4888 (free of charge)
TAX: Probate and inheritance tax helpline: 0845 302 0900
General tax information
CAREERS ADVICE at www.nextstepsoutheast.org.uk 0800 1954 700
for free careers advice and help
